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Laptop Repair Reviews
Excellent! Excellent! Customer service is above and beyond -- integrity and skill. Repaired my screen ... great job. Thank you, Chris (JumpTronics Team)
Very professional. Did the repair as asked, in a timely manner. Will definitely return.
Never have had a issue, always fixed my phone problem and were very professional
Great people always helpful and knowledgeable
Very polite and professional. The second time i've been there and not with the same laptop, two different instances, both times very polite, fast. First time fix my computer in a few hours.Second time overnight, and that's only because my laptop's 7 years old, it's slow. But got me up and running in a timeless manner.. But really focused on the politeness and knowledge they possess.
Super friendly, and knowledgeable. They got the job done for us with my charging port as well as a replacement to the back panel that we had tried to do ourselves before. Definitely would recommend them here in Yukon.
I have used Jumptronics several times for everything from replacing a camera and battery in my phone to getting a new screen protector. The service is always first rate and extremely affordable!! The people who work there, are very knowledgeable, friendly, polite, and professional!! I recommend them to everyone!!
One occasion —-Very helpful! I got my phones fixed within an hour and very affordable! Would definitely recommend! Last occasion—-I brought in three iPhones to have the charging ports cleaned as well as the battery checked on an iPhone 7 because the guy thought it was bad. He said he was going to charge me $45 and he would just call that a visit that we are towards the battery replacement just for them to hold the phone and look at it…. The next day, a different guy called me from the store and said my phone is ready to be picked up when I went up there to pick it up. He said nothing was done on it. He said they plugged it in right after I left, they saw that it was not charging well and it’s so old it’s obsolete. I said OK/ he told me if that $45 didn’t go towards a new battery I would get refunded. Chris was who told me that— the next day, a different younger guy -acts like a know it at all ///serious tone —-extremely rude every time I go in there (as much as I hate to admit it I have used their business multiple multiple times) he told me flat out and you were not getting anything refunded. I don’t know why he would even keep his phone to look at it’s obsolete. Extremely frustrating! I told him I also did the Google review to get $10 taken off. He said the money was already paid and it’s nonrefundable the end and he was the manager and there’s nothing I can do. Extremely rude and I definitely will be finding somewhere else to take my phones from now on.
What a wonderful experience I had at Jumptronics. The costumes service by both gentlemen that help me was the type of customer service that is hard to find these days!! Had a virus that shut down my phone completely. Was amazed how quickly the technicians took care of the problem and the price was very reasonable. And the schooling on how not to let it happen again by the technicians was quite helpful, and very thoughtful !! Bring my computer in next, have complete confidence in this well run business 👏
It was my first time using Jumptronics, I will definitely go to them if I need my phone fixed again.